Refund policy
All Sales Final
All sales are final. Except where required by applicable law, we do not accept returns, exchanges, or cancellations and do not issue refunds for any reason, including change of mind, accidental purchase, incorrect selection, sizing or fit concerns, or after an order has been placed.
Please review your order carefully before submitting it. Once an order is confirmed, it cannot be cancelled, changed, or returned.
Returns
We do not accept returns. All items are sold as final sale unless we expressly state otherwise in writing or applicable law requires otherwise.
Damaged, Defective, or Incorrect Items
Please inspect your order promptly after delivery. If an item arrives damaged, defective, or is not the item you ordered, contact us within 7 calendar days of delivery at printbinderstcg@gmail.com. Include your order number, clear photographs of the item and its packaging, and a description of the issue.
We will review the matter and, where appropriate or required by law, provide a replacement or another remedy. This process does not create a general right to return an item or receive a refund.
Exchanges
We do not accept exchanges. If you received a damaged, defective, or incorrect item, please follow the process above.
Refunds
We do not issue refunds, except where required by applicable law or expressly approved by us in writing. If a refund is required, it will be issued to your original payment method. Your bank or payment provider may need additional time to process and post the refund.
Consumer Rights
Nothing in this policy limits any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law. Where those rights apply, they take precedence over this policy.
Contact
To ask about an order, report a damaged, defective, or incorrect item, or inquire about a remedy available under applicable law, contact us at printbinderstcg@gmail.com or use the contact details in our contact information policy.